can t connect blackberry 7130e

I am not able to connect and sync my Blackberry 7130e. The version of Blackberry Desktop software is 4.1. In the Device Manager, the Blackberry is listed as being connected to a USB port. However, when I try to sync, the software can't connect to the device.

Have you checked with RIM or with your wireless telephone service provider for updated software?
"Chris" wrote:

I am not able to connect and sync my Blackberry 7130e. The version of Blackberry Desktop software is 4.1. In the Device Manager, the Blackberry is listed as being connected to a USB port. However, when I try to sync, the software can't connect to the device.

Yes. They said they don't release drivers until the OS is officially released.
"Mark D. VandenBerg" wrote:

Have you checked with RIM or with your wireless telephone service provider for updated software?
"Chris" wrote:
I am not able to connect and sync my Blackberry 7130e. The version of Blackberry Desktop software is 4.1. In the Device Manager, the Blackberry is listed as being connected to a USB port. However, when I try to sync, the software can't connect to the device.

I would think that a company like RIM would support it's valuable customers, such as yourself, better than that. Oh well, that's why you are using Vista only as a test and not actually relying on it.
"Chris" wrote:

Yes. They said they don't release drivers until the OS is officially released.
"Mark D. VandenBerg" wrote:
Have you checked with RIM or with your wireless telephone service provider for updated software?
"Chris" wrote:
I am not able to connect and sync my Blackberry 7130e. The version of Blackberry Desktop software is 4.1. In the Device Manager, the Blackberry is listed as being connected to a USB port. However, when I try to sync, the software can't connect to the device.